SAP Technology Services
System Administration services for SAP solutions
Professionalism, 24-7 day service, continuous monitoring and a team of certified SAP solutions specialists.
SAP Architecture
Analysis, assessment and architectural studies to better address new projects or to optimize outdated IT processes
SAP solutions
We install, support, and optimize upgrades to every SAP solution
Databases and Operating Systems
We specialize in installing and tuning Oracle, DB2, SQL Server, SAP ASE and SAP HANA databases. We operate on Windows Server, Linux and UNIX operating systems
Support 7x24
We monitor systems based on your needs and build flexible services based on your needs
SAP application management involves performing system and database administration tasks for the proper functioning of environments and specific solutions.
Interlem has a team of expert certified consultants on all SAP solutions and architectures able to accompany customers during the evolution of their SAP architecture and in the subsequent management and management of system administration services and support.
We provide our customers with infrastructure management services, according to an As a Service model, respecting the methodology, methods and best practices suggested by SAP with a governance tailored to customer needs.
We are able to manage and monitor both systems and applications and offer our customers a dedicated support service, so that they can receive and manage all their requests.
Our activities include:
- Taking charge of infrastructure
- Basic software and middleware management
- Operating environment management to support SAP applications
- Storage and backup management
- Ordinary and preventive management
- Supervision and maintenance
- Alarm management
- Performance analysis and management
Our services
Consulting services
- We analyze your infrastructure
- We carry out Assessment
- We design SAP technology architectures
- We study the transformation and optimization of our customers' SAP Landscape on any infrastructure that can accommodate them in three scenarios
- On-Premise
- Cloud
- Remote
Design Services
- SAP HANA and SAP S/4HANA installations and migrations
- Upgrade version across the SAP Suite
- Support to functional teams on project initiatives
- SAP Solution Manager
- Activities of Training
- Program Management
- Project Management
SAP System Services Admin
SAP System Administration services use applications to monitor systems and network resources by controlling nodes, networks and services and warning with alerts when they do not guarantee their service or when they return active.
Maintenance Operations
- System Availability Monitoring
- Critical System log Monitoring
- Backup monitoring
- Performances/Workload Analysis & Reporting
- Work process, lock, dump, update, tRFC, qRFC, job, spool, ..
- Configuration and Parameter Management
- Transport Management
- User Management (Master Data and Role assignment)
- Troubleshooting & Problem Solving
- OSS Message Management
Evolution & Enhancements
- System Refresh
- Software Update and Patching (OSS Note, Support Package, SAP Kernel)
- System Landscape Analysis and Optimization
- Performance/Workload Optimization
Maintenance operations
- System Process Monitoring
- Critical System log Monitoring
- Performance/Workload Analysis & Reporting
- System Backup & Restore Management
- Planning and execution of DB extensions (Space Management)
- User Management
Evolution & Enhancements
- Software Update and Patching
- Performance/Workload Optimization
- Security Policy Definition
- Backup Policy Definition
Maintenance operations
- Application System Process Monitoring
- Critical System log Monitoring
- Performance/Workload Analysis & Reporting
- Application File System Backup & Restore Management
- File System Space Management
- Basis Parameterization Management
- Local User Management
Evolution & Enhancements
- Software Update and Patching
- Performance/Workload Optimization
- Security Policy Definition
- Backup Policy Definition
